Taylor Marshall
Edmonton,AB
Summary
Dedicated professional with a track record of exceptional service at Yo Baba Ukrainian Foods, adept in cash handling and safe food practices. Demonstrated ability to enhance customer satisfaction and loyalty through effective complaint resolution and meticulous attention to order accuracy. Proven skills in maintaining cleanliness standards, contributing to a seamless dining experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Yo Baba Ukrainian Foods
11.2019 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
Package Handler
Yo Baba Ukrainian Foods
11.2019 - Current
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Kitchen Helper/Banquet Server
Yo Baba Ukrainian Foods
11.2019 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
Yo Baba Ukrainian Foods
11.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Harry Ainlay
Edmonton, AB06-2018
Skills
- Safe food handling
- Cleanliness standards
- Order accuracy
- Cash handling
- Exceptional customer service
Languages
English
Native or Bilingual
Certification
- Proserve - July 1st 2021 - July 1st 2026
- SafeCheck Advanced Food Safety Certification - Feb 20th 2023 - Feb 20th 2028
Timeline
Server
Yo Baba Ukrainian Foods
11.2024 - Current
Cashier
Yo Baba Ukrainian Foods
11.2019 - Current
Package Handler
Yo Baba Ukrainian Foods
11.2019 - Current
Kitchen Helper/Banquet Server
Yo Baba Ukrainian Foods
11.2019 - Current
- Proserve - July 1st 2021 - July 1st 2026
- SafeCheck Advanced Food Safety Certification - Feb 20th 2023 - Feb 20th 2028
High School Diploma -
Harry Ainlay
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