Taylor Marshall
Summary
Extensive experience as a receptionist and doctors assistant with exceptional clerical skills. Assisted the Optometrists with patient care by performing specialized eye testing on patients, training in medical care and operating machines by the doctors directly. Recording and filing confidential patient information and records, processing invoices and OHIP claims. Booking appointments and following up on patient's surgery status with hospitals and surgical clinics. Performed data entry of inventory for the doctors, as well as the eyeglasses store. Customer service in sales of prescription eyeglasses, eye-drops and accessories.
Overview
11
11
years of professional experience
Work History
Reception
Burnham Optical
08.2020 - Current
- Greeted incoming patients and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Communication between other doctor clinics, and hospitals in regards to patients for appointments or obtaining medical records
- Responsible for confidential medical records and documents; filing, inputting information for patients on EMR
- Corresponded with patients and medical professionals through email, telephone, fax and postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Performed specialized eye testing on patients
Server/Bartender
Kingston Brewing Company
01.2013 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - Optical Science
NAIT
AlbertaHigh School Diploma -
KCVI
Kingston06.2012
Skills
- Critical Thinking
- Sales experience
- Data/Inventory Entry
- Organized
- Attention to Detail
- Excellent Communication and Customer Service
- Computer proficient in Microsoft Office, EMR's
- Clerical
Timeline
Reception
Burnham Optical
08.2020 - Current
Server/Bartender
Kingston Brewing Company
01.2013 - 06.2019
No Degree - Optical Science
NAIT
High School Diploma -
KCVI
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