Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Taylor Markland

Edmonton,AB

Summary

Proactive and eager worker, devoted to helping and supporting others. Strives for opportunities to make a difference. Strong organizational practices, as well as interpersonal and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification
1
1

Bachelors Degree

Work History

Childcare Educator

YMCA Daycare
11.2021 - 03.2022
  • Program planning, one on one work with children with autism, guide and redirect children in difficult situations, weekly observations on children’s development.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Communicated with parents and other staff about student progress.

Receptionist Administrator/General Warehouse Worker

First Truck Centre
02.2019 - 03.2020
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Shipping and receiving, invoicing, parts and inventory organization.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Practicum Student

Boys and Girls Club
10.2018 - 06.2019
  • Working with at risk youth between the ages of 6-17.
  • Tasks included preparing meals, managing facility activities, assisting with homework, assisting in legal issues, and preparing youth for meetings.
  • Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decision making.
  • Participated in weekly supervision meetings, allowing for self-reflection and professional growth as a therapist in training.

Sales Associate

Aldo Shoes
03.2016 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

No Degree - Child And Youth Care

MacEwan University
Edmonton, AB

Bachelor of Arts - Psychology

Athabasca University
Athabasca, AB
08.2024

Skills

  • Patience and Empathy
  • Verbal and written communication
  • Nutrition knowledge
  • Caring and Understanding
  • Active listener
  • Approachable
  • Lesson Planning
  • Documentation abilities
  • Time Management
  • Child psychology knowledge
  • Behavior Management
  • Special Needs Support

Languages

English
Native or Bilingual

Certification

  • Certified Level One Child Care
  • CPR and First Aid Certified
  • Suicide and Self Harm Prevention (SPRAM)
  • Aboriginal Cultural Awareness Training
  • CPI Nonviolent Crisis Intervention Training

Timeline

Childcare Educator

YMCA Daycare
11.2021 - 03.2022

Receptionist Administrator/General Warehouse Worker

First Truck Centre
02.2019 - 03.2020

Practicum Student

Boys and Girls Club
10.2018 - 06.2019

Sales Associate

Aldo Shoes
03.2016 - 02.2018

No Degree - Child And Youth Care

MacEwan University

Bachelor of Arts - Psychology

Athabasca University

Similar Profiles

CREATE PROFILE
Taylor Markland