Entry-level professional with a psychology degree seeking a position where I am able to leverage my educational background and personal skills within a collaborative approach in order to support disadvantaged individuals and vulnerable communities. Passionate about helping and advocating for client needs based on comprehensive knowledge of current social justice inequalities and systems oppressing marginalized communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AMJ Campbell Moving & Storage Company
04.2016 - Current
Payroll Administrator: Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions. Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Accounts Payable Clerk: Reviewed vendor invoices for appropriate documentation and validity prior to payment. Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable. Maintained good working relationships with vendors and resolved disputes. Completed daily cash reports demonstrating bank entries and to provide overview of accounts payable and receivable balances.
Administrative Roles: Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Ensured accurate record-keeping with diligent data entry and database management for vital company information. Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Sales Associate
Custom Draperies & Blinds
09.2014 - 03.2016
Created various documents such as invoices, reports, and orders (Quickbooks Experience)
Handled cash/interact transactions efficiently while adhering to company cash handling policies, and ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON
06.2024
Skills
Customer Service
Conflict Resolution
Cultural Competence
Interpersonal Communication
Attention to Detail
Time Management
Compassionate
Critical Thinking
Strong Problem Solver
Languages
English
Native or Bilingual
French
Full Professional
Certification
[Trauma and Violence Informed Physical Activity for Women] Training and Certification - [April, 2024].
Timeline
Administrative Assistant
AMJ Campbell Moving & Storage Company
04.2016 - Current
Sales Associate
Custom Draperies & Blinds
09.2014 - 03.2016
Bachelor of Arts - Psychology
Carleton University
[Trauma and Violence Informed Physical Activity for Women] Training and Certification - [April, 2024].
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