Taylor Lee
Murrieta
Summary
I am an experienced individual in providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
The Springs Health and Rehabilitation
12.2022 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Caregiver
Private Client
06.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Real Estate Agent
Coldwell Banker
03.2022 - 04.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
Customer Service Representative
Racetrack
02.2018 - 01.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06-2020
Skills
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Medical terminology
- Positioning patients
- Time management
- Emotional support
- Verbal and written communication skills
- First aid and safety
- Customer service
- Critical thinking
- Problem resolution
- Scheduling
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing
- Basic Life Support Certification (BLS)
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
Timeline
Certified Nursing Assistant
The Springs Health and Rehabilitation
12.2022 - Current
Real Estate Agent
Coldwell Banker
03.2022 - 04.2024
Caregiver
Private Client
06.2019 - Current
Customer Service Representative
Racetrack
02.2018 - 01.2019
High School Diploma -
Vista Murrieta High School
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