Taylor Leclair
Okotoks,AB
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Server/Bartender
FM Entertainment
01.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server/Expo Runner
Boston Pizza
12.2015 - 01.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Education
High School Diploma -
St. John’s High School
Winnipeg, MB06-2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales techniques
- Beverage preparation
- Team player
Languages
English
Certification
Pro serve
Timeline
Server/Bartender
FM Entertainment
01.2023 - 01.2024
Server/Expo Runner
Boston Pizza
12.2015 - 01.2018
High School Diploma -
St. John’s High School
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