Taylor Kowal
Stonewall,MB
Summary
Organized and dedicated individual focused on providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills with a self-motivated work ethic to perform effectively in both independent or team environments.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Brightside Dental Care
04.2022 - 10.2023
- Assisted multiple dentists during procedures to restore teeth including dental fillings, root canals and permanent crowns.
- Prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Gained reception skills including appointment scheduling, telephone etiquette, and organization.
- Trained new team members on company procedures, customer service and issue resolution.
Dental Assistant
Polo Park Dental Centre
05.2021 - 04.2022
- Performed general chair-side duties for general dentistry, endodontic procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Explained treatment procedures and instructed patients on home care guidelines.
- Used MacPractice to document and maintain patient information and health background.
Manager
Mcdonalds
06.2016 - 08.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Accomplished multiple tasks within established timeframes.
Education
Degree - Dental Assisting
Red River College of Applied Arts, Science And Technology
Winnipeg, MB05.2021
High School Diploma -
Sisler High School
Winnipeg, MB06.2017
Skills
- Handling inventory
- Schedule Management
- Bank Deposits
- Strong Problem Solver
- Flexible and Adaptable
- CPR Certified
- Dental Staff Support
Timeline
Dental Assistant
Brightside Dental Care
04.2022 - 10.2023
Dental Assistant
Polo Park Dental Centre
05.2021 - 04.2022
Manager
Mcdonalds
06.2016 - 08.2021
Degree - Dental Assisting
Red River College of Applied Arts, Science And Technology
High School Diploma -
Sisler High School
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