Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Klonis

Angus

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fashion Associate, Cashier

Giant Tiger
11.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
  • Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
  • Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Deli Clerk

Zehrs
09.2021 - 11.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Education

High School Diploma -

Georgian College
Angus, ON
06-2024

Skills

  • Meeting sales goals
  • Store maintenance
  • Upselling strategies
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Reliable and responsible
  • Cleaning and sanitizing
  • Cash handling and management
  • Cash register operation

Certification

  • Smart Serve
  • Standard First Aid & CPR-BLS/AED
  • WHMIS

Timeline

Fashion Associate, Cashier

Giant Tiger
11.2022 - Current

Deli Clerk

Zehrs
09.2021 - 11.2022

High School Diploma -

Georgian College

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Taylor Klonis