TAYLOR KEIN
Winnipeg,Canada
Summary
Detail-oriented Labour Studies graduate with a Minor in Indigenous Studies and demonstrated leadership in administration, employee training, program coordination, and customer service. Skilled in communication, organization, and problem-solving, with a proven ability to foster positive relationships and manage multiple priorities in collaborative environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Community Program Coordinator
Linden Woods Community Centre
Winnipeg, MB
06.2025 - Current
- Coordinated the planning, administration, and daily operations of summer camp programs, ensuring safe, engaging, and well-organized program delivery.
- Participated in recruitment, interviewing, candidate selection, and onboarding of seasonal employees.
- Designed and implemented an employee handbook, orientation program, and training materials to promote consistent service standards and successful staff onboarding.
- Delivered staff training, coached employees, monitored performance, and provided ongoing feedback throughout the summer.
- Created and managed staff schedules, delegated daily responsibilities, and adjusted staffing to meet operational and program needs.
- Provided day-to-day leadership and supervision for a team of camp counselors while fostering a collaborative, respectful, and accountable workplace.
- Resolved employee concerns and workplace conflicts using effective communication and problem-solving strategies to maintain a positive team environment.
- Coordinated program logistics, activity schedules, special events, and daily operations while balancing multiple priorities and meeting strict deadlines.
- Partnered with parents and guardians to discuss accommodations, behavioural supports, and strategies to support children's successful participation.
- Supported children with autism, ADHD, and diverse developmental or behavioral needs by adapting activities and implementing individualized supports.
- Managed program supplies, purchasing, inventory, and daily resources to support efficient operations and high-quality program delivery.
Sports Instructor
Linden Woods Community Centre
09.2024 - 05.2026
- Developed and implemented inclusive recreational programs that engaged children and promoted participation.
- Modified activities to accommodate diverse needs of participants with autism, ADHD, and varying abilities, enhancing their enjoyment and involvement.
- Built strong relationships with children and parents through ongoing communication and encouragement.
- Ensured a safe, respectful, and inclusive environment that fostered positive interactions among children.
Golf Attendant
Southwood Golf & Country Club
04.2023 - 10.2023
- Collaborated with departments to enhance customer service experience.
- Welcomed members and guests at Southwood Golf & Country Club by providing assistance and information about services.
- Managed golf cart rentals and ensured proper maintenance of equipment.
- Organized golf clubs and accessories in the pro shop for easy access.
Receptionist
Winnipeg Winter Club
10.2022 - 04.2023
- Delivered front-line administrative support by managing phone systems, scheduling appointments, and addressing member inquiries to ensure smooth operations.
- Handled confidential records and professionally resolved member concerns to maintain trust and satisfaction.
- Greeted members and guests with a friendly and welcoming demeanor.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments and events for members using club management software.
Front Desk Attendant
Municipality of Emerson-Franklin
07.2021 - 09.2021
- Coordinated registrations, handled cash transactions, provided customer service, and oversaw front desk administration.
Office Assistant
Seed-Ex Inc.
07.2019 - 09.2019
- Prepared documents and organized files to support efficient office operations and maintained confidential records for compliance.
Education
Bachelor of Arts - Labour Studies, Indigenous Studies
University of Manitoba
Winnipeg, MBSkills
- Program coordination
- Child & family support
- Inclusive Programming
- Disability support
- Recruitment & interviewing
- Onboarding & training
- Staff Supervision & Leadership
- Staff Scheduling
- Performance Coaching
- Conflict Resolution
- Compliance management
- Administrative Coordination
- Microsoft Office Suite
- Confidential Records
Certification
Standard First Aid & CPR, Current
Timeline
Community Program Coordinator
Linden Woods Community Centre
06.2025 - Current
Sports Instructor
Linden Woods Community Centre
09.2024 - 05.2026
Golf Attendant
Southwood Golf & Country Club
04.2023 - 10.2023
Receptionist
Winnipeg Winter Club
10.2022 - 04.2023
Front Desk Attendant
Municipality of Emerson-Franklin
07.2021 - 09.2021
Office Assistant
Seed-Ex Inc.
07.2019 - 09.2019
Bachelor of Arts - Labour Studies, Indigenous Studies
University of Manitoba