Taylor Kavanagh
Barrie,ON
Summary
From my experience while working in multiple customer service jobs I am enthusiastic, reliable, and professional who takes pride in providing excellent customer service, and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. I maintain focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dietary Aide
Bob Rumball Home For The Deaf
08.2021 - Current
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Developed and maintained accurate nutrition records and databases.
Server
Stacked Pancake House
10.2022 - 08.2023
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
Sales Associate
Designer Shoe Warehouse
03.2019 - 07.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
St. Peter's Secondary School
Barrie, ON06.2021
Skills
- Complex Problem-Solving
- Judgment and Decision-Making
- Food Safety
- Scheduling and Planning
- Active Listening
- Coordination
- Workload Management
- Team Collaboration
Certification
- Food and Safety
- Smart Serve
Timeline
Server
Stacked Pancake House
10.2022 - 08.2023
Dietary Aide
Bob Rumball Home For The Deaf
08.2021 - Current
Sales Associate
Designer Shoe Warehouse
03.2019 - 07.2021
High School Diploma -
St. Peter's Secondary School
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