Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Iversen

Sebastopol

Summary

Customer-focused professional with success in delivering exceptional service and enhancing customer satisfaction. Strong interpersonal skills enable effective resolution of concerns and fostering positive relationships. Adaptable and quick to learn, with a demonstrated ability to thrive in dynamic environments. Committed to continuous improvement and driving positive outcomes through effective communication and problem-solving.

Overview

3
3
years of professional experience

Work History

Assistant, Accounting Department, CAD Technician

West County Land Development
Sebastopol
02.2024 - Current

Contact Reference Name and Phone Number: Doug Blum, (707) 486-5692.

  • Entered and maintained accurate data records for project documentation and reporting.
  • Adapted to new data entry software and procedures to improve efficiency and accuracy.
  • Assisted in data verification to ensure consistency and accuracy across multiple databases.
  • Collaborated with architects, engineers, and customers to quickly resolve planning and construction issues on many projects.
  • Supported team members by sharing knowledge and resources to enhance project outcomes and efficiency.
  • Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives.
  • Created schematic renderings in computer-aided software to produce 2D and 3D models.
  • Collaborated with architects and engineers to ensure design accuracy and compliance with project specifications.
  • Captured and reconfigured data from hard copy prints and markups for efficient use in modern electronic environment.
  • Documented team work hours and submitted reports.
  • Maintained organized digital filing systems to ensure easy access to project documents and drawings.
  • Collaborated with finance team to ensure accurate financial reporting and compliance with regulations.

Innkeeper

Jenner Inn
Jenner
05.2023 - 02.2024

Contact Reference Name and Phone Number: Arthur Moretti, (707) 595-4455

  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Provided excellent customer service by addressing complaints in a timely manner.
  • Cultivated positive guest experiences by anticipating needs and providing personalized assistance.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Ensured all rooms were maintained to high standards, addressing any maintenance issues promptly.
  • Built and maintained productive relationships with employees.
  • Managed guest check-ins and check-outs efficiently.
  • Coordinated housekeeping schedules to ensure room readiness.
  • Provided exceptional customer service to enhance guest experiences.
  • Assisted in managing inventory for supplies and amenities.

Education

Associate of Arts - Art,History,Humanities,Social & Behavioral Science

Santa Rosa Junior College
Santa Rosa, California, CA
05-2023

Skills

  • Data entry
  • Project documentation
  • Financial reporting
  • CAD modeling
  • Design compliance
  • Customer collaboration
  • Time management
  • Team support
  • Effective communication
  • Problem resolution
  • Task prioritization
  • Software adaptation

Timeline

Assistant, Accounting Department, CAD Technician

West County Land Development
02.2024 - Current

Innkeeper

Jenner Inn
05.2023 - 02.2024

Associate of Arts - Art,History,Humanities,Social & Behavioral Science

Santa Rosa Junior College
Taylor Iversen