Taylor Insley
St. Catharines,ON
Summary
Dynamic and adaptable student that has excelled in roles requiring exceptional organizational skills and a friendly, positive attitude. Demonstrated ability to enhance team efficiency and customer satisfaction, with a knack for problem-solving and multitasking. Skilled in customer service and adept at fostering collaborative environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crop Trials Assistant
Center for Horticultural Innovation
06.2024 - 08.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Service Attendant
Tim Horton's
06.2023 - 08.2023
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Hockey Timekeeper
Southpoint Minor Hockey Association
10.2021 - 04.2022
- Exemplified strong teamwork skills by cooperating with fellow timekeepers to cover multiple games simultaneously when necessary.
- Collaborated effectively with other members of the officiating crew, ensuring seamless coordination during high-pressure situations.
- Enhanced game experience by accurately tracking and recording scores, penalties, and time during hockey matches.
- Maintained paper and electronic score tabulations for permanent league records.
Education
09/2019 To 06/2023
École Secondaire Catholique L'Essor
Tecumseh, ON09/2023 To Current
Ridley College
St. Catharines, ON05-2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Flexible and Adaptable
Languages
English
French
Certification
- G2 Ontario Drivers Licence
- Ontario Boating Licence
- Red Cross Babysitter Course
- OWHL Respect in Sport - Activity Leader
- High Five Sport Certificate
- Red Cross First Aid & CPR
- WHMIS Training
VOLUNTEER EXPERIENCE
Step Youth Niagara
2023 To 2024
Assistant Trainer - Southpoint Stars U13 Girls Hockey Team
2021 To 2023
Timeline
Crop Trials Assistant
Center for Horticultural Innovation
06.2024 - 08.2024
Customer Service Attendant
Tim Horton's
06.2023 - 08.2023
Hockey Timekeeper
Southpoint Minor Hockey Association
10.2021 - 04.2022
09/2019 To 06/2023
École Secondaire Catholique L'Essor
09/2023 To Current
Ridley College
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