Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Taylor Holland

Kelowna

Summary

I am a leader and skilled problem-solver, adept in conflict resolution and maintaining workplace safety. Within my previous jobs, I excelled in fast-paced environments, demonstrating professionalism and a keen ability to adapt and make critical decisions in high stress environments. I have the ability in being understanding, calm, collected while managing fast paced and difficult tasks within a team and as an individual. My strong communication skills and self-motivation ensured high standards of service and team collaboration. My ability to read situations and resolve problems has been an attribute to the companies I have worked with.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Lead - Body Removal Attendant

Seldom Silent Enterprises Ltd
03.2021 - 07.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at leading and working collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, composure and calmness when on scene.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.

Wildlife Control Specialist

Wise Wildlife Control Services
03.2016 - 08.2018
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce problematic wildlife interactions such as; raccoons living in attics, squirrels chewing vehicle wires and coyotes harming family pets.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Drove to customer residences and places of business to inspect for pests.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Followed provincial and federal laws and regulations while humanely trapping and relocating urban wildlife.
  • Being consistent within my job with keeping track via a log book, noting each call and complaint.

Yard Maintenance Worker

D Dawson Yardworks
12.2015 - 08.2018
  • Operated various yard maintenance equipment including lawn mowers, hedge trimmers, and leaf blowers effectively.
  • Collected and removed debris at job sites.
  • Checked equipment for safety and functionality before operating.
  • Enhanced property appearance by performing regular yard maintenance tasks such as mowing, trimming, and edging.
  • Contributed to a safe work environment by adhering to company safety policies while operating machinery or handling chemicals.
  • Consistently met client expectations with timely completion of all assigned tasks and clear communication.
  • Reduced safety hazards through prompt removal of debris, leaves, and snow from walkways and driveways.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Removed debris and waste from outdoor areas.
  • Prepared soil for planting and sowing.
  • Worked well as a team

Kitchen Staff

McDonald's Restaurant
03.2011 - 12.2011
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Education

Telecommunication Installation And Repair - Telecommunications

Pearson Electrotechnology Center
Lachine, QC

Bylaw Officer Level 1 & 2 - Bylaw Enforcement Officer

Focus College
Kelowna, BC
12-2024

EMR Certificate - Emergency Medical Responder

Medi-Pro First Aid
West Kelowna, BC
12-2023

High School Diploma -

ESchool23
Kelowna, BC
06-2011

Skills

  • Attention to detail
  • Communication
  • Conflict resolution
  • Good Judgement
  • Ability to deal with sensitive issues and situations
  • Workplace safety
  • Adaptability and flexibility
  • Friendly, positive attitude
  • Observation and Problem-solving
  • Time management
  • Professionalism
  • Self-Motivation

Languages

English
Native or Bilingual

Certification

  • Focus College - Bylaw Officer level 1 and 2 - December 2024
  • EMR - Medi-Pro - December 2023
  • BLS - Medi-Pro - December 2023
  • Worksite Safety Compliance Centre - Bloodborne Pathogens - September 2021

Timeline

Team Lead - Body Removal Attendant

Seldom Silent Enterprises Ltd
03.2021 - 07.2021

Wildlife Control Specialist

Wise Wildlife Control Services
03.2016 - 08.2018

Yard Maintenance Worker

D Dawson Yardworks
12.2015 - 08.2018

Kitchen Staff

McDonald's Restaurant
03.2011 - 12.2011

Telecommunication Installation And Repair - Telecommunications

Pearson Electrotechnology Center

Bylaw Officer Level 1 & 2 - Bylaw Enforcement Officer

Focus College

EMR Certificate - Emergency Medical Responder

Medi-Pro First Aid

High School Diploma -

ESchool23

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