Taylor Hogan
Moreno Valley
Summary
Dynamic security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and customer service. Recognized for enhancing safety protocols and fostering positive guest interactions. Detail-oriented and skilled in access control, I effectively resolved complex issues, ensuring a secure and welcoming environment.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Recycling Assoicate
Popcylcer Recycling
11.2018 - 07.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Nursing
Leadership Academy
Moreno Valley, CA06-2028
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Access control
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Security Officer
Allied Universal Security Services
03.2023 - Current
Recycling Assoicate
Popcylcer Recycling
11.2018 - 07.2021
Nursing
Leadership Academy
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