Taylor Gravel

Family business

• Scheduled appointments and conducted follow-up calls to clients
• Managed calendars
• Helped with set up/take down
• Cleaned machines and castles

• Started as a hostess for a year
• Moved up with confidence and eager to learn to serve at this establishment
• Learned how to operate a clover to take orders and cash out tables in a more time efficient way
• Studied food and alcohol menus to ensure having all the knowledge I need if asked any questions or concerns
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
• Showed strong multitasking abilities, balancing multiple tables and orders while delivering excellent service
• Remained calm and collected when dealing with difficult situations or during busy shifts
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts
• Kept server areas clean and stocked to increase efficiency while working tables

• Welcomed customers and sat them in sections while telling them the specials of the day
• Cleaned tables and and brought dishes to the back
• Helped barback with the bartenders when establishment was busy
• Delivered training to newly hired hosts and bussers

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
• Maintained clean and welcoming dining environment, ensuring a positive guest experience
• Collaborated with team members to consistently provide efficient service during peak hours
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Learned basics of bartending as most night we made our own drinks
• Bartending nights had to work hard in a fast pace matter to ensure team mates had their drinks as well as the costumers sitting at my bar

• Answered customer questions about hours, seating, and menu information.
• Greeted customers with a warm welcome upon arrival and provided a friendly presence throughout dining experience.
• Demonstrated multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs.
• Took reservations and to-go orders by phone and in person, answered questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Organized, stocked and cleaned front and back of house during shifts to always maintain a welcoming appearance.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Head baker for 2 years, showed multitasking skills and creativity
• Open and closing store when needed