Taylor Graham
1028 Pensdale Crescent Se,AB
Summary
Experienced building operator with 10+ years of experience managing and maintaining commercial and industrial properties. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with high accuracy. Ready to contribute to the team's success in achieving company goals. Passionate about operations, I approach my work with a positive attitude. Willing to take on added responsibilities to support the team and adept at revamping policies and procedures to meet changing needs. Excel at integrating team activities for a more effective group dynamic. Committed to delivering exceptional results with a forward-thinking mindset and resourceful nature.
Overview
11
11
years of professional experience
Work History
Building Operator
Riverpark Properties
06.2023 - Current
- Improved tenant satisfaction with prompt resolution of building issues and effective communication regarding maintenance schedules.
- Maintained accurate records of all building operations activities, including equipment maintenance logs, inspection reports, and incident documentation.
- Reduced maintenance costs through proactive equipment inspections and preventive maintenance initiatives.
- Improved building functionality with HVAC status projects, going through the whole building and testing the functionality of the equipment (Pneumatic VAV's and heat valves, thermostats, fin placement.) Aided in planning for future works and timelines for budgeting.
- Specifically chosen by one of our Landlords as they appreciated my eye for detail and aesthetics and the relationship I had with the tenants.
- Clean up and finish unfinished projects and jobs and bring them to the finish line.
- Work with Prism and Angus on completing workorders and preventative maintenance, updating tenants in a timely fashion.
- Other operational tasks includes; plumbing, light changes, litter pick, furniture moving, contractor coordination, budgets, organizing and tidying.
Building Operator
BentallGreenOak
03.2017 - Current
- Maintained facility grounds, equipment and safety compliance of 1-6 industrial and commercial properties at a time. Strong in commerical leases and properties.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment and gave training to new team members.
- Strengthened team operations by improving on-call and team communication processes and keep the data up to date for all team members use.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs. Quite knowledgeable in basic plumbing.
- Ran safety and toolbox meetings, updated and distributed policies and procedures and kept track of completed company mandated courses for the team.
- Resolved customer complaints in prompt, polite and professional approach and minimize repeat calls.
- Self starter with a passion for projects, organized clean spaces and making the work day more streamline for the whole team.
Building Operator
Dream
06.2015 - 02.2017
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Worked directly with the Airport powerplant to continue sufficient heating and cooling for the facility I was maintaining.
- Created a great rapport with high profile / high security tenants CRA, Canada border security, Calgary Police, Airport Security.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms, minor plumbing repair/replacement.
Building Operator
Strategic Group
03.2013 - 06.2015
- Self-motivated, with a strong sense of personal responsibility.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Finished BOMA power engineering course while working and earning my hours.
- Learned and adapted quickly to new technology and software applications.
- Positively engaged with customers and maintained professional appearance as company representative.
- Performed preventive maintenance and repairs on various types of equipment.
Education
5th Class PE Ticket - 5th Class Power Engineering
BOMA
06.2014
High School Diploma -
Forest Lawn High School
Calgary, AB06.2010
Skills
- Maintaining Clean Work Areas
- Professional Relationships
- Code Enforcement
- Daily Logs
- Issue Resolution
- Operational Safety
- Report Writing
- Facility Inspections
- Tenant Relations
- Critical Thinking
- Testing Devices
- Maintenance and Repair Management
Languages
French
Native or Bilingual
Timeline
Building Operator
Riverpark Properties
06.2023 - Current
Building Operator
BentallGreenOak
03.2017 - Current
Building Operator
Dream
06.2015 - 02.2017
Building Operator
Strategic Group
03.2013 - 06.2015
5th Class PE Ticket - 5th Class Power Engineering
BOMA
High School Diploma -
Forest Lawn High School
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