Taylor Gormley
Maple Ridge
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Spirit Halloween
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Babysitter
N/A
10.2021 - 12.2023
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Improved children's bedtime routines with consistent schedules and calming activities.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
Education
High School Diploma -
Westview Secondary School
Maple Ridge06-2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Dependability
- Flexible scheduling
- Maintaining safe environment
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Cash handling
Languages
English
Native or Bilingual
Timeline
Sales Associate
Spirit Halloween
08.2023 - 11.2023
Babysitter
N/A
10.2021 - 12.2023
High School Diploma -
Westview Secondary School
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