Taylor Garcia
San Jacinto
Summary
Customer-oriented General Manager with 9 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Dependable maintenance professional brings excellent teamwork and multitasking abilities. Steps in to handle different facilities and systems needs. Offers cleaning, maintenance and repair skills. Dependable in completing assignments with quality work. Dedicated to teamwork and customer satisfaction. Trained to run equipment, use tools and apply chemicals for growth and pest removal. Great time management abilities.
Overview
8
8
years of professional experience
Work History
General Manager of Operations
Panda Express
02.2016 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Assistant Manager of Operations
T-Mobile
03.2017 - 09.2019
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
Administrative Manager
SC Flooring
06.2016 - 09.2019
- Updated reports, managed accounts, and generated reports for company database.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Education
Associate of Science - Business Administration And Management
University of Riverside
Riverside, CA05.2025
Skills
- Operational Efficiency
- Motivational Leadership
- Workload Delegation
- Customer Loyalty
- Profit and Loss Control
- Maintaining Clean Work Areas
- Operations Oversight
- Operational Efficiency and Safety
- Service Contract Management
- Equipment Maintenance and Installation
- Customer Inquiries
- Customer Care
Timeline
Assistant Manager of Operations
T-Mobile
03.2017 - 09.2019
Administrative Manager
SC Flooring
06.2016 - 09.2019
General Manager of Operations
Panda Express
02.2016 - Current
Associate of Science - Business Administration And Management
University of Riverside
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