Taylor Fitzgerald
Summary
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the company. Committed to developing a strong working relationship with staff members to promote optimal service. Reliable worker with excellent communication skills. A driven and detail-oriented individual who desires to use analytical and problem-solving skills to meet goals. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/service Bar
Bâtons Rouge
05.2025 - Current
- Mix and serve beverages according to established recipes and customer preferences.
- Collaborate with kitchen staff to coordinate food and beverage orders effectively.
- Monitor inventory levels and assist in ordering supplies to prevent shortages.
- Develop seasonal cocktail menu items that enhance customer experience and engagement.
- Handle cash transactions accurately while maintaining a balanced register at end of shift.
- Address customer inquiries and resolve issues promptly to foster positive dining experiences.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
HOSTESS
BARRIE KEG
09.2023 - 08.2024
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Performed cashier duties when needed, such as taking payments from guests or ringing up orders at the host stand
- Monitored cleanliness of common areas and dining rooms to maintain a neat and welcoming atmosphere
- Utilized problem-solving skills to handle any issues that arose during shifts
- Conversed with members and guests in an outgoing and friendly manner
- Presented a positive first impression of the establishment’s high standards by delivering exceptional service
- Collaborated with staff teams and developed business relationships with coworkers to build personal networks
- Followed all safety and sanitation policies and procedures
- Maintained a friendly, cheerful and courteous demeanor at all times
RESTAURANT BUSSER
BARRIE KEG
07.2021 - 08.2023
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming atmosphere
- Utilized problem-solving skills to handle any issues that arose during shifts
- Responded quickly to complaints from guests and took appropriate action to resolve them
- Maintained cleanliness
- Unloaded and stocked glassware, plates, and utensils
- Removed plates and glasses from tables after meals
- Performed side work duties including sweeping floors, stocking glasses, refilling condiment containers
- Wiped down and cleaned chairs, booths and high chairs
- Followed all safety and sanitation policies and procedures
Education
Practical Nursing Diploma - Nursing Practice in Canada
Georgian College
Barrie, ONPre-Health Science Certification - Science
Centennial College of Applied Arts And Technology
Scarborough, ON04.2024
HIGH SCHOOL DIPLOMA - undefined
ECOLE SECONDAIRE ROMEO-DALLAIRE
Barrie06.2023
Skills
- Time management
- Interactive Communication Skills
- Guest Satisfaction
- Reservation and Accommodation
- Service Prioritization
- Problem solving
- Telephone reception
- Effective Multitasking
Certification
- Smart serve certified
- First aid course
Languages
English: Native/ Bilingual
French: Native/ Bilingual
Timeline
Bartender/service Bar
Bâtons Rouge
05.2025 - Current
HOSTESS
BARRIE KEG
09.2023 - 08.2024
RESTAURANT BUSSER
BARRIE KEG
07.2021 - 08.2023
Pre-Health Science Certification - Science
Centennial College of Applied Arts And Technology
HIGH SCHOOL DIPLOMA - undefined
ECOLE SECONDAIRE ROMEO-DALLAIRE
Practical Nursing Diploma - Nursing Practice in Canada
Georgian College
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