Taylor Fitzgerald
Barrie,ON
Summary
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the company. Committed to developing a strong working relationship with staff members to promote optimal service. Reliable worker with excellent communication skills. A driven and detail-oriented individual who desires to use analytical and problem-solving skills to meet goals. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HOSTESS
BARRIE KEG
Barrie, ON
09.2023 - 08.2024
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Performed cashier duties when needed, such as taking payments from guests or ringing up orders at the register
- Monitored cleanliness of common areas and dining rooms to maintain a neat and welcoming establishment
- Utilized problem-solving skills to handle any issues that arose during shifts
- Conversed with members and guests in an outgoing and friendly manner
- Presented a positive first impression of the establishment's high standards by delivering exceptional service
- Collaborated with staff teams and developed business relationships with coworkers to build personal networks
- Followed all safety and sanitation policies and procedures
- Maintained a friendly, cheerful and courteous demeanor at all times.
RESTAURANT BUSSER
BARRIE KEG
Barrie, ON
08.2021 - 08.2023
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
- Utilized problem-solving skills to handle any issues that arose during shifts
- Conversed with members and guests in outgoing and friendly manner
- Responded quickly to complaints from guests and took appropriate action to resolve them
- Presented positive first impression of establishment's high standards by delivering exceptional service
- Maintained cleanliness of the lobby area, including wiping down tables and chairs
- Unloaded and stocked glassware, plates, and utensils
- Removed plates and glasses from tables after meals
- Performed side work duties including sweeping floors, stocking glasses, refilling condiment containers
- Wiped down and cleaned chairs, booths and high chairs
- Collaborated with staff teams and developed business relationships with coworkers to build personal networks
- Followed all safety and sanitation policies and procedures
- Maintained a friendly, cheerful and courteous demeanor at all times.
Education
Practical Nursing Diploma - Nursing Practice in Canada
Georgian College
Barrie, ON12-2026
Pre-Health Science Certification - Science
Centennial College of Applied Arts And Technology
Scarborough, ON04-2024
HIGH SCHOOL DIPLOMA -
ÉCOLE SECONDAIRE ROMÉO-DALLAIRE
06.2023
Skills
- Time management
- Interactive Communication Skills
- Guest Satisfaction
- Hospitality and Accommodation
- Service Prioritization
- Problem solving
- Telephone reception
- Effective Multitasking
- Strong interpersonal skills
- Professional Appearance
- Greeting guests
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
First aid course
References
References available upon request
Timeline
HOSTESS
BARRIE KEG
09.2023 - 08.2024
RESTAURANT BUSSER
BARRIE KEG
08.2021 - 08.2023
Practical Nursing Diploma - Nursing Practice in Canada
Georgian College
Pre-Health Science Certification - Science
Centennial College of Applied Arts And Technology
HIGH SCHOOL DIPLOMA -
ÉCOLE SECONDAIRE ROMÉO-DALLAIRE
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