Taylor Fenton
Burlington,ON
Summary
Animal-loving student offering excellent telephone and customer service skills. Hardworking employee known for remaining composed and confident in crisis situations. Trained in AVImark software use with knowledge of booking appointments. Multi-tasking woker known for being compassionate, professional and dependable. Skilled in customer service, fast-paced environments and accommodating customer needs. Pursuing a position where well-honed people skills will be appreciated.
Overview
5
5
years of professional experience
Work History
Swiss Chalet/Harveys
Shawn Mousavi
11.2021 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complaints to the best of my ability.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Received and processed customer payments and estimated and communicated wait times accurately.
Mr.Sub Employee
Efstrastios Steve Bobotsis
05.2019 - 03.2022
- Trained team members to prepare sandwiches and other items according to instructions.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Graduate Certificate - Animal Care
Sheridan College
Brampton, ON04.2024
Skills
- Problem Resolution
- Attention to Detail
- Task Prioritization
- Teamwork and Collaboration
- PPE use
- Team building
- Flexible and Adaptable
- Excellent Communication
- Customer Relations
Languages
English
Full Professional
Timeline
Swiss Chalet/Harveys
Shawn Mousavi
11.2021 - Current
Mr.Sub Employee
Efstrastios Steve Bobotsis
05.2019 - 03.2022
Graduate Certificate - Animal Care
Sheridan College
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