Taylor Felt
Eureka
Summary
Results-driven professional with strong analytical and communication skills, adept at adapting to new environments. Proven ability to contribute to team success while pursuing professional growth. Positive attitude and commitment to continuous learning enhance effectiveness in tackling challenges and fostering collaboration. Prepared to leverage these strengths to drive impactful results in dynamic work settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Radiology Coordinator
Mad River Community Hospital
Arcata
04.2024 - Current
- Optimized workflow efficiency by effectively delegating tasks within radiology team.
- Coordinated patient scheduling to enhance service delivery and reduce wait times.
- Streamlined interdepartmental communication, improving patient referral processes significantly.
- Provided exceptional customer service by addressing patient concerns about radiology procedures.
- Managed electronic health record systems to ensure compliance and accurate documentation.
- Collaborated with medical professionals to resolve complex patient inquiries efficiently.
Admitting Clerk
Mad River Community Hospital
Arcata
07.2023 - 04.2024
- Processed patient admissions, ensuring accurate data entry in electronic health records.
- Coordinated communication among patients, medical staff, and administrative departments to improve service delivery.
- Trained new admitting clerks on procedures and software systems for effective patient interaction.
- Verified patient details and insurance coverage, collecting payments as required.
- Built strong rapport with patients and families, fostering a compassionate admissions atmosphere.
- Answered telephone inquiries, providing office information and directing calls to appropriate staff.
- Reduced wait times by managing high-volume admissions efficiently during peak hours.
- Delivered exceptional customer service, resolving patient concerns promptly.
Direct Care Staff
North Valley Services
Corning
02.2022 - 05.2023
- Documented client progress and services performed, reporting changes in client conditions to supervisor.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by the physician.
- Recognized and reported abnormalities or changes in clients' health status.
- Kept clients engaged in social networks and communities for personal health and growth.
- Educated personnel on safety regulations for compliance with facility rules.
Food Service Supervisor
Kinder's Meats, Deli, & BBQ
Chico
07.2019 - 02.2022
- Delivered timely food service in a fast-paced environment, enhancing customer satisfaction.
- Conducted comprehensive training for staff in food preparation and customer service roles.
- Monitored food storage procedures to prevent spoilage through stock rotation and date checks.
- Assessed inventory levels to maintain adequate supply stock and reported shortages.
- Managed phone communications by answering and directing calls efficiently.
- Organized candidate interviews to streamline recruitment processes.
- Continuously evaluated operations to align workflows with performance metrics for optimal service delivery.
Food Service Worker
Butte College Dining Services
Oroville
01.2018 - 05.2019
- Greeted customers at counter to fulfill requests and address inquiries.
- Stocked supplies and prepared ingredients during downtime to meet demand.
- Circulated kitchen area to receive assignments and identify support tasks.
- Trained as backup by learning teammates' work responsibilities.
- Operated kitchen equipment for efficient food preparation.
Commercial/Residential Cleaner
C&A Cleaning
Chico
01.2017 - 12.2017
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Used time management and efficient cleaning methods to meet deadlines.
- Accepted accountability for all assigned building keys, master keys, and access cards.
- Organized and used industrial cleaning products following strict safety procedures.
- Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Retail Sales Associate
Ross Dress for Less
Eureka
04.2016 - 12.2016
- Provided information on products and services to answer customer inquiries.
- Greeted customers warmly and asked open-ended questions to identify needs.
- Monitored sales floor displays and restocked merchandise to maintain presentation standards.
- Assisted customers in locating merchandise and promoted featured items.
Education
Associate of Arts -
Butte College
Oroville, CA05.2023
General Education -
College of the Redwoods
Eureka, CA06.2016
High School Diploma -
Inspire School of Arts & Sciences
Chico, CA06.2015
Skills
- Multitasking abilities
- Customer service
- Quality assurance
- Positive attitude
- Team collaboration
- Attention to detail
- Communication skills
- Cash handling
- Food safety practices
- Hygiene standards
- Order management
Certification
• Food Handlers Safety
• Basic Life Support & CPR
• Professional Crisis Management
• Professional Assault Crisis Training
• Behavioral Tools
• Medication Administration
• Water Safety
• Basic Life Support & CPR
• Professional Crisis Management
• Professional Assault Crisis Training
• Behavioral Tools
• Medication Administration
• Water Safety
Timeline
Radiology Coordinator
Mad River Community Hospital
04.2024 - Current
Admitting Clerk
Mad River Community Hospital
07.2023 - 04.2024
Direct Care Staff
North Valley Services
02.2022 - 05.2023
Food Service Supervisor
Kinder's Meats, Deli, & BBQ
07.2019 - 02.2022
Food Service Worker
Butte College Dining Services
01.2018 - 05.2019
Commercial/Residential Cleaner
C&A Cleaning
01.2017 - 12.2017
Retail Sales Associate
Ross Dress for Less
04.2016 - 12.2016
Associate of Arts -
Butte College
General Education -
College of the Redwoods
High School Diploma -
Inspire School of Arts & Sciences