Taylor Evans
Long Beach
Summary
Dynamic manager with a proven track record at Sheldrake Coffee Roasting, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction while achieving significant cost savings through strategic vendor negotiations. Skilled in staff training and development, fostering a culture of collaboration and continuous improvement.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Knowledgeable manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Sheldrake Coffee Roasting
03.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Farm Hand Assistant
Michelle's Farm to Table Catering
01.2016 - 03.2018
- Facilitated timely harvests by coordinating schedules and prioritizing crop collection based on ripeness levels.
- Aided in livestock birthing processes when required, providing necessary support for healthy offspring development.
- Optimized animal welfare by assisting in creating comfortable living conditions within barns or pens.
- Maintained accurate records of daily farm activities such as planting dates, fertilizer applications, and livestock treatments.
- Strengthened pest control measures, applying organic solutions to protect crops from damage.
- Promoted sustainable farming practices through diligent resource management and waste reduction efforts.
- Contributed to successful harvests by diligently monitoring plant growth and addressing any potential issues promptly.
- Supported farm operations with proficient use of various agricultural tools, machinery, and equipment.
Barista
Starbucks
04.2013 - 09.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate of Science - Library Science
Long Beach City College
Long Beach, CA06-2027
High School Diploma -
Artesia High School
Lakewood, CA06-2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
Accomplishments
- Collaborated with team of 8 in the development of Coffee Science Cupping Classes.
- Resolved product issue through consumer testing.
- Achieved added income through effectively helping with online sales.
- Supervised team of 11 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created new training method.
Certification
- CM - Certified Manager Certification
- Food Safety License
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Farm Hand Assistant
Michelle's Farm to Table Catering
01.2016 - 03.2018
Manager
Sheldrake Coffee Roasting
03.2015 - Current
Barista
Starbucks
04.2013 - 09.2015
Associate of Science - Library Science
Long Beach City College
High School Diploma -
Artesia High School
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