Taylor Dominey

Work History

All Nations Cannabis

07.2021 - 10.2023

Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Trained team members in successful strategies to meet operational and sales targets.
Effectively coached team members to reach weekly and monthly sales goals.
Promoted exceptional customer service by engaging clients on sales floor.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Checked store merchandise regularly for proper display and replenishment.
Built strong relationships with clients by following up on previous purchases and suggesting new products.

Switch 2 Vapes

06.2019 - 07.2021

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Maintained up-to-date knowledge of store sales, payment policies and security standards.

Vapour Solutions

04.2016 - 03.2019

Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Trained new employees on proper protocols and customer service standards.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.

NoodleBox

10.2012 - 02.2016

Acted as head chef when required to maintain continuity of service and quality.
Planned and directed high-volume food preparation in fast-paced environment.
Trained kitchen staff to perform various preparation tasks under pressure.
Mentored kitchen staff to prepare each for demanding roles.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Assisted with menu development and planning.
Set up and broke down kitchen for service.
Modified recipes to accommodate dietary restrictions and allergies.
Utilized culinary techniques to create visually appealing dishes.