Taylor Davis
Toronto,ON
Summary
I have yet to work somewhere where I haven't been moved into management. I am a leader and I solve problems quickly. My customer service is exemplary and I'd do anything for my team.
I also am an award winning comedian and improv/sketch teacher. I take pride in bringing a positive and encouraging atmosphere everywhere I go.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
The Oxley Public House
11.2022 - 08.2024
- Directed day to day service operations for the business including all conflict resolutions and disruption to workflow
- Managed scheduling and labour costs for a team of 30 people as well as all data entry of weekly sales
- Oversaw training and hiring of new employees and implemented daily/weekly goals for the team
- Created an atmosphere of encouragement and positive reinforcement but maintained a firm hand when it came to discipline and termination.
- Resolved all customer complaints with outstanding charm and understanding. No customer left that building unsatisfied.
General Manager
Urban Herbivore
03.2021 - 09.2022
- Managed all front of house operations for the restaurant, hired employees,developed a day to day operational manual and created a social media presence.
- Completely changed the restaurant from just a salad bar to a full dining experience.
- Renovated the space up to code ensuring a liquor license
- Sourced all restaurant equipment in the most cost effective way possible while still maintaining our brand
- Stepped into every position when needed including serving, cooking, and bar tending.
Bar Manager
Cafe Belong
01.2017 - 03.2021
- Designed a Canadian focused bar program, hired and trained bartenders, and served over 150 patrons with unique cocktails.
- Oversaw meetings with winemakers from all over Ontario to create new relationships and foster the old ones
- During the pandemic I was responsible for shifting all operations to match the regulations of Ontario Health.
Voice Actor
Self Employed
01.2015 - Current
- Enhanced clients projects by providing high-quality voice acting for various characters and roles.
- Adapted scripts as needed during recording sessions, ensuring that dialogue remained engaging and authentic.
- Created a home voice studio to record and edit quickly and efficiently
Education
Double Major in History and Political Science -
University of Western Ontario
London, ON04.2010
Skills
- 10 years of management experience
- Sales Techniques
- Schedule Management
- Cost analysis and savings
- Eager and willing to learn
- Can stay focused and kind in any situation
Timeline
Assistant General Manager
The Oxley Public House
11.2022 - 08.2024
General Manager
Urban Herbivore
03.2021 - 09.2022
Bar Manager
Cafe Belong
01.2017 - 03.2021
Voice Actor
Self Employed
01.2015 - Current
Double Major in History and Political Science -
University of Western Ontario
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