Summary

Overview

Work History

Education

Skills

Languages

References

Timeline

Taylor Cousins

Summary

An organized, and dependable professional with an abundance of experience in high volume restaurants. Due in large part to my customer service background, I am a motivated Service Worker with exceptional social skills, communication abilities, and an ever positive attitude. I will pursue every opportunity to support team members and proactively address issues to prevent any incidents from occurring. Both my willingness and ability to accept extra responsibilities, and manage multiple priorities, has often proven integral to meeting team goals.

I am dedicated to following health and safety guidelines and handling food items properly. This means delivering food of exceptional quality to fulfill customer orders in a timely manner, while vigilantly ensuring a clean and safe environment.

Overview

years of professional experience

Work History

Food Service Worker

Interior Health Authority

05.2018 - Current

Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for residents.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted residents, family, and other staff to fulfill requests and answer questions.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Head Prep Cook

Alexander's Beach Pub

04.2015 - 05.2018

Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Assisted in menu planning, considering seasonal ingredients and customer preferences for optimal satisfaction.
Collaborated with other cooks to create innovative dishes that received positive feedback from patrons.
Assisted head chef in creating daily specials using surplus ingredients, minimizing waste while providing variety for customers.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Tourist Information Officer

Atlantis Waterslides

06.2015 - 09.2015

Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
Maintained up-to-date knowledge of venue policies, procedures, and upcoming events to provide informed recommendations to customers.

Minor Hockey Referee

GVMHA

09.2013 - 02.2015

Balanced multiple priorities during fast-paced games without compromising accuracy in making calls.
Collaborated with fellow referees to ensure consistent application of rules across all games officiated.
Evaluated player behavior during gameplay for adherence to league code of conduct guidelines.
Maintained safe playing environment for players through timely identification and management of potential hazards.

Education

High School Diploma -

Kalamalka Secondary School

Vernon, BC

Skills

Quick Learner
Positive Attitude
Multitasking
Customer Service
Strong Work Ethic
Strong Communication Skills

Problem-Solving
Attention to Detail
Positive Attitude and Energy
Fast-Paced Environment
Team Oriented
Cleaning and sanitation

Languages

English

Native or Bilingual

Japanese

Professional Working

Korean

Elementary