Taylor Chynoweth

• Assisted clients in identifying needs and recommending appropriate products
• Developed product knowledge to effectively communicate features and benefits
• Collaborated with team members to enhance customer service experience
• Engaged with customers to build relationships and encourage repeat business
• Participated in training sessions to improve sales techniques and strategies
• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.

• Assisted clients in understanding vehicle features and services, enhancing customer satisfaction and retention.
• Coordinated service appointments, optimizing workflow and reducing wait times for customers.
• Provided technical support for service inquiries, ensuring accurate information delivery to clients.
• Collaborated with service technicians to streamline communication and improve service efficiency.
• Collaborated with sales representatives to provide seamless transition between sales process and after-sales support.

• Assisted in product demonstrations, enhancing customer understanding of features and benefits.
• Collaborated with sales team to develop tailored solutions for clients, improving customer satisfaction.
• Maintained up-to-date knowledge of product specifications, ensuring accurate information delivery to clients.
• Trained new staff on product details and customer engagement techniques, fostering team efficiency.
• Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.

• Maintained showroom appearance and vehicle readiness

• Supported service and sales departments with vehicle logistics

• Collaborated with various team members to help aide in a flawless customer experience through meticulous detailing and mobile deliveries

• Provided prompt and friendly customer service, assisting shoppers in locating products and answering questions to enhance their experience
• Maintained clean, organized, and well-stocked shelves, improving overall store presentation and product availability
• Operated pallet jacks and carts to safely unload freight and restock merchandise
• Collaborated with team members to complete time-sensitive stocking and recovery tasks during high-traffic hours
• Demonstrated reliability and flexibility by working varied shifts, including early mornings, weekends, and holidays

• Educated customers on aquarium setups, livestock compatibility, and aquatic care, resulting in increased customer satisfaction and repeat business
• Recommended and sold fish, corals, tanks, and equipment based on customer needs, consistently meeting or exceeding daily sales goals
• Maintained and monitored over 50 freshwater and saltwater tanks, ensuring optimal water quality, cleanliness, and fish health
• Performed water tests and provided expert advice on balancing chemical levels and treating common aquatic diseases
• Handled livestock with care, including acclimating new arrivals and identifying signs of illness or stress
• Processed transactions and returns with accuracy while delivering a friendly and informative checkout experience