Taylor Burke
Summary
Dynamic and dedicated professional with a proven track record, excelling in customer service and administrative support. Known for strong interpersonal skills and a positive attitude, I effectively managed appointments and maintained a welcoming environment, ensuring guest satisfaction and operational efficiency. Committed to teamwork and leadership in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Cascades Day Spa
07.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Took care of laundry needs in order to keep therapists and aestheticians to stay organized and on time.
Hostess
St. Louis Bar and Grill
11.2022 - 10.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Volunteer
Elizabeth Fry Society
03.2022 - 05.2023
- Helped Build a thrift store.
- Got to know women and children who attended Elizabeth Fry.
- Helped build social media pages for the Abundance thrift store.
- Attended court cases and learned how to listen to what people need and how to help.
Smoothie Barista
Booster Juice
10.2021 - 10.2022
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
- Made sure front end was kept clean and appealing to customers.
- Completed closing duties including counting till, cleaning blenders,
- Trained new employees on proper blending techniques, ingredient selection, and presentation standards.
- Operated POS system for quick order entry and cash drawer accuracy.
Volunteer
Saint Elizabeth Seton Parish
06.2019 - 08.2019
- Assisted with special events and programs.
- Was a summer camp councillor
- Provided safe environment for younger kids
Volunteer
Sackville Flyers Hockey Association
01.2019 - 01.2019
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Helped with bottle drives.
- Sold 50/50 tickets and chelate bars as fundraisers.
Education
Bachelor of Arts - Psychology
Saint Mary's University
12-2027
High School Diploma -
Sackville High School
Lower Sackville06-2023
Skills
I am always on time and willing to come in on my off time if needed
I work well individually as well in group settings
I have well rounded interpersonal skills
positive attitude and behaviour
I have good leadership and management
Languages
English
Native or Bilingual
French
Limited Working
Certification
April 2018
St Johns Ambulance Babysitting course
Timeline
Front Desk Receptionist
Cascades Day Spa
07.2023 - Current
Hostess
St. Louis Bar and Grill
11.2022 - 10.2023
Volunteer
Elizabeth Fry Society
03.2022 - 05.2023
Smoothie Barista
Booster Juice
10.2021 - 10.2022
Volunteer
Saint Elizabeth Seton Parish
06.2019 - 08.2019
Volunteer
Sackville Flyers Hockey Association
01.2019 - 01.2019
Bachelor of Arts - Psychology
Saint Mary's University
High School Diploma -
Sackville High School
Similar Profiles
Hassan TolbaHassan Tolba
Director of IT at The Cascades Golf Resort SPA & ThalassoDirector of IT at The Cascades Golf Resort SPA & Thalasso
Cheree HarmseCheree Harmse
Reservations / Logistics & Admin Manager at Orion Creative Business Solutions T/A Bakwena Day Spa / Infinity Day SpaReservations / Logistics & Admin Manager at Orion Creative Business Solutions T/A Bakwena Day Spa / Infinity Day Spa
Precious MuzambiPrecious Muzambi
Beauty And Therapy at Sensi Spa (day Spa)Beauty And Therapy at Sensi Spa (day Spa)
Desmarie LeonDesmarie Leon
Front desk associate, front desk receptionist, Shift lead, Sales associate at Agriscape inc.Front desk associate, front desk receptionist, Shift lead, Sales associate at Agriscape inc.
Asia Jones MotleyAsia Jones Motley
Front Desk Security /Front Desk Receptionist at Carepoint Health - Bayonne Medical CenterFront Desk Security /Front Desk Receptionist at Carepoint Health - Bayonne Medical Center