Taylor Brown
Timberlea,NS
Summary
Motivated and personable hospitality professional with a strong track record of providing exceptional guest experiences in busy restaurant settings. Experienced in greeting and seating guests, managing waitlists and reservations, and supporting servers to ensure smooth operations. Known for excellent communication, problem-solving, and multitasking skills, with a focus on creating a friendly and welcoming environment for all patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host
Boston Pizza
10.2024 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlists efficiently using reservation systems to optimize seating flow.
- Communicated effectively with kitchen and serving staff to coordinate guest needs.
- Assisted guests with menu inquiries, enhancing overall dining experience.
- Handled phone inquiries and bookings, providing accurate information on menu offerings.
- Supported training of new hosts, fostering teamwork and operational consistency.
- Answered customer questions about hours, seating, and menu information.
Skating Monitor
Emera Oval
12.2021 - 06.2022
- Monitored system operations to ensure compliance with safety standards and protocols.
- Identified and reported irregularities in processes to enhance operational efficiency.
- Collaborated with team members to troubleshoot issues and implement effective solutions.
Summer Camp Counselor
Lakeside Recreation Centre
06.2019 - 08.2021
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and implemented creative programming, enhancing camper participation and enjoyment.
- Facilitated conflict resolution among campers, promoting a positive and inclusive environment.
- Maintained clear communication with parents regarding camper progress and daily itineraries.
- Evaluated program effectiveness, providing feedback to improve future camp experiences.
Education
Bachelor of Arts - Sociology
Mount Saint Vincent University
Halifax05-2026
High School Diploma -
Sir John A Macdonald High School
Tantallon, NS06-2021
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Emergency First Aid Certification
- WHMIS (Workplace Hazardous Materials Information System) Certification
Timeline
Host
Boston Pizza
10.2024 - Current
Skating Monitor
Emera Oval
12.2021 - 06.2022
Summer Camp Counselor
Lakeside Recreation Centre
06.2019 - 08.2021
Bachelor of Arts - Sociology
Mount Saint Vincent University
High School Diploma -
Sir John A Macdonald High School