Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Bransfield

Charlottetown,PE

Summary

High-energy telemarketing professional specializes in training and mentoring new professionals to excel in demanding, busy settings. Clear communicator and creative problem solver. Love people and love building cohesive, high-performance teams.

Overview

5
5
years of professional experience

Work History

Telemarketer

Nordia Saint John
01.2019 - 12.2019
  • Increased customer satisfaction by addressing inquiries and resolving issues promptly.
  • Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
  • Built rapport with customers to foster long-term relationships and ensure repeat business.
  • Collaborated with other team members to achieve monthly sales targets consistently.

Security Guard

Toursec
01.2015 - 02.2018

At Toursec I was a security guard for performances and music venues as well as festival grounds and other times throughout Prince Edward Island.

  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Education

GED -

Holland College

Skills

  • Customer Service
  • Email and Telephone Etiquette
  • Customer Engagement
  • Inbound and outbound calls
  • Negotiation and Persuasion
  • Verbal and written communication
  • Sales proficiency
  • Goal-Oriented

Timeline

Telemarketer

Nordia Saint John
01.2019 - 12.2019

Security Guard

Toursec
01.2015 - 02.2018

GED -

Holland College
Taylor Bransfield