Taylor Boyes
Iskut,BC
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Waitress
Denny’s restaurant
Terrace, British Columbia
10.2015 - 05.2020
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new staff on restaurant policies and service standards effectively.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
Assistant Manager
Denny’s Restaurant
Terrace, Bc
03.2017 - 12.2017
- Supervised daily restaurant operations to ensure smooth service delivery.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Waitress /Host
Denny’s Restaurant
Williams Lake, British Columbia
04.2014 - 10.2014
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Greeted guests with a happy and cheerful welcome
Host/Assistant Manager in Training
Swiss Chalet
Stratford, Ontario
05.2009 - 03.2014
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation system to optimize table assignments and minimize wait times.
- Collaborated with kitchen staff to ensure timely food delivery for guests.
- Trained new hosts on procedures for guest service and restaurant operations.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took reservations over phone and in person.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Northwestern High School
Stratford, OntarioSkills
- Order processing
- Point-of-sale systems
- Inventory management
- Staff training
- Fast-paced adaptability
- Attention to detail
- Time management
Timeline
Assistant Manager
Denny’s Restaurant
03.2017 - 12.2017
Waitress
Denny’s restaurant
10.2015 - 05.2020
Waitress /Host
Denny’s Restaurant
04.2014 - 10.2014
Host/Assistant Manager in Training
Swiss Chalet
05.2009 - 03.2014
Northwestern High School