Taylor Bourgoin
Dartmouth,NS
Overview
17
17
years of professional experience
Work History
Cleaning Supervisor
Host Often
06.2017 - Current
- Supervised daily cleaning operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on effective cleaning techniques and equipment use.
- Conducted inspections to maintain cleanliness and organization across all areas of facility.
- Coordinated schedules for cleaning staff, optimizing labor efficiency and resource allocation.
- Developed training materials to enhance staff performance and ensure compliance with company policies.
- Collaborated with management to establish cleaning protocols aligned with industry best practices.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
Property Management Airbnb Assistant
Host Often
06.2017 - Current
- Assisted in project coordination by managing schedules and facilitating communication among team members.
- Provided administrative support through document preparation and data entry, ensuring accuracy and efficiency.
- Supported team meetings by organizing agendas and taking minutes for record-keeping purposes.
- Managed office supplies inventory, implementing a streamlined ordering process to reduce costs.
- Developed training materials for new staff, contributing to smoother onboarding experiences and increased productivity.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Facilitated onboarding process for new hires, accelerating their integration into team.
Esthetician Manager
Kara’s Urban Day Spa Cole Harbour
06.2015 - 01.2019
- Assisted in maintaining a clean and organized treatment environment.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Implemented sanitation protocols to ensure compliance with health regulations.
- Trained new staff on spa procedures and customer service standards.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Stocked treatment rooms with proper supplies.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Facilitated training sessions for new estheticians, improving team skills and service quality.
- Maintained sterile and inviting treatment environment, adhering to health and safety standards.
- Negotiated with suppliers to procure high-quality skincare products at competitive prices, improving profit margins.
- Promoted to lead esthetician for demonstrating outstanding skill and idedication to client care.
- Developed loyal following of clients by providing high-quality services.
Esthetician
Kara’s Urban Day Spa Halifax
06.2009 - 01.2019
- Performed skin analysis to determine appropriate treatment plans for clients.
- Administered facials and body treatments using high-quality products and techniques.
- Educated clients on skincare routines and product usage for optimal results.
- Maintained cleanliness and organization of treatment rooms to ensure safety standards.
- Assisted in marketing initiatives to promote spa services and enhance client engagement.
- Developed strong client relationships, fostering loyalty through personalized service experiences.
- Participated in ongoing training to stay current with industry trends and best practices.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Sterilized equipment for patient treatments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Hairstylist
Kara’s Urban Day Spa Halifax
06.2009 - 2019
- Delivered exceptional customer service by assessing client needs and providing tailored hairstyling recommendations.
- Executed various hair cutting, coloring, and styling techniques to achieve desired results for clients.
- Maintained cleanliness and organization of workstations to ensure a safe and welcoming environment.
- Assisted in training new stylists on salon protocols and best practices for client engagement.
- Participated in ongoing education to stay updated on latest trends, techniques, and products in hairstyling.
- Developed strong client relationships through effective communication and follow-up consultations.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Hairstyling And Esthetics - Hairstylist/esthetician
Academy Of Cosmetology
Halifax, NSDartmouth High School
Dartmouth, NS06.2005
Skills
Health and safety
Chemical handling
Client relations
Scheduling and planning
Supply coordination
Workload prioritization
Waste management
Task delegation
Quality assurance
Job tracking
Schedule management
Sanitation standards
Vacuuming and sweeping
Timeline
Cleaning Supervisor
Host Often
06.2017 - Current
Property Management Airbnb Assistant
Host Often
06.2017 - Current
Esthetician Manager
Kara’s Urban Day Spa Cole Harbour
06.2015 - 01.2019
Esthetician
Kara’s Urban Day Spa Halifax
06.2009 - 01.2019
Hairstylist
Kara’s Urban Day Spa Halifax
06.2009 - 2019
Hairstyling And Esthetics - Hairstylist/esthetician
Academy Of Cosmetology
Dartmouth High School