

Motivated and dependable professional with experience in customer service, office administration, operations management, and transaction coordination. Skilled at managing multiple priorities, maintaining organization in fast-paced environments, and providing exceptional support to clients and team members. Proven ability to communicate effectively, coordinate schedules, manage administrative tasks, and ensure smooth day-to-day operations. Known for being organized, detail-oriented, and proactive in solving problems. A quick learner who is eager to develop new skills, take on new challenges, and contribute to the success of a growing organization. Recognized for professionalism, strong work ethic, adaptability, and the ability to learn new systems and processes quickly.
- Managed day-to-day business operations, ensuring efficient workflow across real estate transactions, client services, and administrative functions.
- Coordinated residential and commercial real estate transactions from contract to closing, maintaining broker compliance with all deadlines and documentation requirements.
- Served as the primary liaison between agents, clients, lender, escrow officers, title companies, and vendors to facilitate smooth transactions.
- Monitored. transaction timelines, tracked contingencies, and proactively resolved issues to ensure on-time closings.
- Oversaw transaction management systems and digital filing systems to ensure accurate recordkeeping and compliance.
- Prepared, reviewed, and audited contracts, disclosures, and closing documents for accuracy and regulatory compliance.
- Developed and maintained client and agent communication processes that enhanced customer satisfaction.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining supplies.
- Handled money transactions accurately while following company or handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals
- Developed rapport with guests and assisted in generating repeat bus providing exceptional customer service
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, and routed mail diligently.
- Processed payrolls, accurately ensuring all employees were paid on time.
- Organized company events including holiday parties and team building.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Provided training to new hires on office policies and procedures.