Taylor Blanchard
Dutton,ON
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at Microsoft Office and able to quickly learn other computer systems. Skilled at organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Queen's Line Automotive Ltd
10.2016 - 01.2019
- Greeted incoming visitors and customers professionally.
- Communicated with clients, and updated client records.
- Kept reception area clean to give visitors positive first impression.
- Answered phone promptly and directed incoming calls.
- Responded to inquiries from callers seeking information.
- Corresponded with clients and businesses through email, telephone, or postal mail.
- Handled cash and point of sale transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Customer Service Associate
Home Depot Canada
08.2016 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained invoices and customer orders.
Education
Certificate Diploma - Human Services Foundations
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- Verbal and Written Communication
- Mail Handling
- Sorting and Labeling
- Data Inputting
- Office Administration
- Reception Desk Management
- Typing speed over 100wpm
- Efficient in Microsoft Office Suite
- Office administration
Languages
English
Native or Bilingual
Timeline
Receptionist
Queen's Line Automotive Ltd
10.2016 - 01.2019
Customer Service Associate
Home Depot Canada
08.2016 - 05.2018
Certificate Diploma - Human Services Foundations
Conestoga College Institute of Technology And Advanced Learning
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