Taylor Banfield
Calgary,AB
Summary
Motivated and passionate university student seeking an internship position to work in a communications centered role. Looking to further develop professional skills and expertise while gaining relevant experience.
Overview
5
5
years of professional experience
Work History
Experience Lead
HotShop Hot Yoga & Spin
02.2024 - Current
- Identifying and pursuing sales opportunities.
- Upholding company policy.
- Ensuring membership retainment.
- Managing and resolving clientele inquiries and complaints.
- Oversee training of new employees.
Post Office Clerk
Shoppers Drug Mart
12.2023 - Current
- Maintaining office paperwork.
- Ensuring Canada Post regulations are being properly enforced.
- Preparing cash deposit every shift.
- Daily inventory of parcels and office supplies.
- Assisting customers in shipping processes and recommending the best service for them.
- Weighing letters and packages and calculating costs based on classification, weight, and destination.
Sales Associate
Levi Strauss & Co.
05.2023 - 02.2024
- Merchandising of product with advertisements and visuals given by head office.
- Established useful interpersonal skills through interactions with consumers and coworkers.
- Processed cash and card transactions efficiently and accurately.
- Utilization of thorough product and brand knowledge to help consumers find what they are looking for.
Hostess & Cashier
Buffalo Wild Wings
07.2020 - 03.2023
- Provided excellent customer service to each guest, ensuring satisfaction throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Handled cash and card transactions efficiently and with accuracy.
- Courteously assisted customers in person and by phone to complete orders and provide information on products.
- Established good working relationships with co-workers helping the business succeed through positive teamwork and coordinated efforts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts -
University of Calgary
Skills
- Exceptional written and verbal communication
- Interpersonal skills
- Strong research and analysis capabilities
- Multi-tasking
- Public speaking
- Presentations
- Meeting deadlines
- Self-motivated
- Slack
- Google Workspace
- Microsoft Office
Timeline
Experience Lead
HotShop Hot Yoga & Spin
02.2024 - Current
Post Office Clerk
Shoppers Drug Mart
12.2023 - Current
Sales Associate
Levi Strauss & Co.
05.2023 - 02.2024
Hostess & Cashier
Buffalo Wild Wings
07.2020 - 03.2023
Bachelor of Arts -
University of Calgary
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