Taylor Arcand
Port Coquitlam,BC
Summary
Dynamic individual recently obtaining with CAIB 1 license, eager to utilize strong relationship- building background in pursuit to develop professional position within the insurance industry. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
07.2024 - 09.2025
- Managed shift operations, supplied resources and monitored team performance to keep business running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks/responsibilities.
- Generated friendly atmosphere by coaching employees to greet and connect with customers.
Cashier
Home Depot
05.2024 - 07.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Barista
Starbucks
11.2021 - 02.2023
- Promoted and created brand-specific café beverages with focus on speed, quality and consistency.
- Controlled line and crowd with quick, efficient service.
- Maintained store equipment, stock and overall store cleanliness.
Dining Room Server
Mayfair Terrace
06.2021 - 11.2021
- Delivered exceptional dining experiences through attentive service and quick response to issues.
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Riverside Secondary
Port Coquitlam, BC06-2021
Skills
- Customer-focused upselling approach
- Policy implementation
- Detailed shift reporting
- Coaching for development
- Equipment troubleshooting
- Accurate cash management
- Quality improvement initiatives
- Team motivation
Certification
- CAIB 1 License, IBABC Education - October 2025
- Emergency First Aid & CPR/AED Basic, Canadian Red Cross - Issued June 2025, Expiry June 2028
Accomplishments
Awarded "Partner of The Quarter" by Starbucks team members| Shift supervisor | July 2025
Timeline
Shift Supervisor
Starbucks
07.2024 - 09.2025
Cashier
Home Depot
05.2024 - 07.2024
Barista
Starbucks
11.2021 - 02.2023
Dining Room Server
Mayfair Terrace
06.2021 - 11.2021
High School Diploma -
Riverside Secondary