Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Ames

Newbrook,AB

Overview

6
6
years of professional experience

Work History

Utility Line Locator

Promark-Telecon
02.2020 - Current
  • Locating and marking out underground utility lines including ATCO Gas, ATCO Pipelines, Fortis and Telus all over northern AB
  • Reading and understanding utility prints
  • Creating detailed sketches of locates on Turbo Cad
  • Efficiently routing tickets each day to maximize number of locates completed
  • Communicating and working with homeowners, contractors as well as office staff

Dispatcher/Operations Support

Promark-Telecon
04.2018 - 02.2020
  • Utility emergencies/ On-Call dispatch
  • Reviewing and processing Alberta One Call tickets for line locators
  • Coordinating meet times; scheduling and rescheduling locates
  • Answering phones and emails, working with contractors, handling concerns and escalating late tickets
  • Daily use of Google, Sharepoint, Excel, Word,
  • Powerpoint, Digtix and Telus My World
  • Locating underground utility lines including ATCO
  • Gas, ATCO Pipelines, Fortis and Telus
  • Reading utility prints
  • Creating detailed sketches of locate on Turbo Cad
  • Communicating and working with homeowners, contractors as well as office staff

Program Attendant

Nightwind Treatment Center
07.2017 - 02.2018
  • Working front line with at-risk, female youth
  • Helping attendees cope with addiction, trauma and high risk behaviors
  • Continuous documentation including daily logs, daily progress reports, monthly behavior reports and critical incident reports
  • Medication administration and documentation

Education

Bachelor of Arts - Psychology

University of Alberta- Campus St Jean
Edmonton, AB
2017

Skills

  • Bilingual- Fluent in English and French
  • Supervising and Training
  • Coordination and Organization
  • Safe Driving
  • Quality Assurance
  • Safety Practices
  • Equipment Safety
  • Attention to Detail
  • Sketching
  • Customer Service
  • Microsoft, DigTix, Telus My World, Fortis Field View and Bentley

References

Available upon request

Timeline

Utility Line Locator

Promark-Telecon
02.2020 - Current

Dispatcher/Operations Support

Promark-Telecon
04.2018 - 02.2020

Program Attendant

Nightwind Treatment Center
07.2017 - 02.2018

Bachelor of Arts - Psychology

University of Alberta- Campus St Jean

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Taylor Ames