Taylor Adel
Saskatoon,SK
Summary
Dynamic professional with extensive experience in customer service and team leadership. Proven ability to enhance customer satisfaction and streamline operations, while mentoring staff and managing cash handling with precision. Adept at fostering strong relationships and adapting to fast-paced environments, ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Assistant Manager/Bartender/Server
The Hose and Hydrant
04.2018 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Key Holder Supervisor
Spank Clothing
04.2017 - 04.2018
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Receptionist
Relaxed Life Massage
08.2016 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Open Corporation Property Management
02.2015 - 03.2016
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Tommy Douglas Collegiate
Saskatoon, SK06.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff supervision
- Staff management
- Employee scheduling
- Customer rapport
- Recruiting and interviewing
- Adaptability and flexibility
Languages
English
Timeline
Assistant Manager/Bartender/Server
The Hose and Hydrant
04.2018 - 06.2024
Key Holder Supervisor
Spank Clothing
04.2017 - 04.2018
Receptionist
Relaxed Life Massage
08.2016 - 04.2017
Receptionist
Open Corporation Property Management
02.2015 - 03.2016
High School Diploma -
Tommy Douglas Collegiate
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