Tayler Macleod
Hampton,ON
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
12
12
years of professional experience
Work History
Dairy Farmer
Werrcroft Farms
09.2020 - Current
- Ensured high-quality milk by maintaining clean milking equipment and practicing proper sanitation protocols.
- Implemented cost-saving measures in feed procurement, resulting in reduced operational expenses.
- Milked 100 cows using milking machinery.
Farmer's Market
Pingles Farm Market
08.2021 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Service Coordinator
Highland GM
02.2018 - 07.2020
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
Service coordinator
Mercedes Benz
11.2017 - 02.2019
Server
Lonestar
10.2014 - 11.2016
Cast member
Silver City
11.2011 - 10.2014
Seafood/Deli/Dairy Associate
Zehrs/Loblaws
- 02.2012
Education
Diploma - Addictions Counselling/community Service Worker
Everest College
Newmarket, ON01.2014
Skills
- Graduate of the Addictions & Community Service program, at Everest College
- Over 12 years proven experience in customer service; dedicated to client satisfaction
- Great Animal-Handling Skills
- Process Improvement
- Effective interpersonal skills with a diverse population of customers and colleagues
- Highly adaptable; can be efficiently moved through various job functions upon request
- Empathetic listening skills to determine and address clients needs
- Outgoing, reliable, motivated, positive with upbeat professional attitude
Training Education
- Addictions & Community Service, Everest College, 2014
- Smart Serve Certified, 2014
- Standard First Aid/ CPR/ HCP Vital Signs, 2014
- Secondary School Diploma, Keswick High School, 2009-2012
Volunteer Experience
- Run for SouthLake day. At Highland GM
- Community appreciation day, at Silver City
- Box office, concession and floor; 100 % of wages donated to various charities
- Member of the Ambassador program at Everest College
- Tutoring, orientation of new students, planning school events
Languages
English
Elementary
Timeline
Farmer's Market
Pingles Farm Market
08.2021 - 01.2024
Dairy Farmer
Werrcroft Farms
09.2020 - Current
Service Coordinator
Highland GM
02.2018 - 07.2020
Service coordinator
Mercedes Benz
11.2017 - 02.2019
Server
Lonestar
10.2014 - 11.2016
Cast member
Silver City
11.2011 - 10.2014
Seafood/Deli/Dairy Associate
Zehrs/Loblaws
- 02.2012
Diploma - Addictions Counselling/community Service Worker
Everest College
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