Tayler Garrett
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced delivery and customer service roles, notably with Cornerstone Delivery Service. Excelled in route planning and GPS navigation, ensuring timely and accurate package deliveries. Demonstrated exceptional teamwork, adaptability, and a positive attitude, significantly enhancing customer satisfaction and operational efficiency.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Cornerstone Delivery Service
10.2019 - 03.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Cornerstone Delivery Service
01.2023 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
High Performance Logistics
07.2020 - 12.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Filled out load paperwork and DOT-mandated log books.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Protected people and equipment from hazardous materials by using correct procedures.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Documented mileage, deliveries, pickups, customer issues and damages.
Server
Rock and Brews
10.2015 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Lonestar
03.2014 - 08.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Improved dining experience by providing prompt, attentive service to guests.
Server
Shamrocks Pub Humble
05.2013 - 02.2014
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Improved dining experience by providing prompt, attentive service to guests.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Cashier Team Lead
Yogurtland
08.2010 - 12.2012
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS cash register and equipment to collect payments.
Education
Bachelors / AA - Criminal Justice
Westwood
Upland, CADiploma - Diploma
Centennial High School
Corona, CA07.2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Safe driving
- Problem-solving
- Loading and unloading
- Clean driving record
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Delivery scheduling
- Stocking and inventory
- Route planning
- Safe driver training
- Dispatch communication
- DOT compliance
- Multitasking and organization
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Customer interaction
- Traffic laws
- Logistics
- Package scanning
- Point-of-sale system
- Valid class B commercial Driver's license
Accomplishments
Made Dean's list
Became server trainer
Made top driver 2 years in a row
Made top driver of the company out of 200 drivers
Timeline
Delivery Driver
Cornerstone Delivery Service
01.2023 - 04.2024
Delivery Driver
High Performance Logistics
07.2020 - 12.2022
Delivery Driver
Cornerstone Delivery Service
10.2019 - 03.2020
Server
Rock and Brews
10.2015 - 08.2018
Server
Lonestar
03.2014 - 08.2015
Server
Shamrocks Pub Humble
05.2013 - 02.2014
Cashier Team Lead
Yogurtland
08.2010 - 12.2012
Bachelors / AA - Criminal Justice
Westwood
Diploma - Diploma
Centennial High School