I am looking to grow my professional skills in a dynamic and fast paced work environment. I have the ability to enhance office efficiency and support team dynamics. I am known for reliability and flexibility to adapt to changing priorities, ensuring seamless operations. Expertise in document management, communication, and problem-solving fostering a productive work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Support 3
University of Alberta Hospital & Kaye Edmonton Clinic
01.2019 - Current
Reception for level 2 Diagnostic Imaging, Diagnostic Imaging Recovery Room, Pediatric Fluoro, and MRI/Cardiac MRI. Trained to open and close for each reception area, entering orders, printing out labels and wristbands, getting proper documents filled out by the patients, if necessary (financial agreement forms, etc.), print out reports if necessary, enter in stat exams for emergent patients, make courtesy calls, call a code if needed, fill in positions when co-workers are away or ill.
Trained to use RIS (QDOC and QPLANNER), as well as TANDEM / EMPI, Connect Care / Epic and Netcare.
Trained in Confirmation Calling for MRI, CT, Pediatric Sedation's, Nuclear Medicine, Ultrasound and PET.
Trained in Film Library and Mail Room to release CD/digital copies of images to clinics or patients for personal use.
Trained in Nuclear Medicine and Ultrasound bookings.
Trained in Emergency Diagnostic Imaging – arranging inpatients to be brought down for imaging / arranging portable x-rays with technicians, checking in patients from emergency waiting room for imaging. Paging radiologists requested by on site units or other physicians. Inputting orders for Stroke Ambulance. Call codes if necessary.
Bartender / Server
Post Time at Fitzgeralds
01.2022 - 12.2024
Promote a positive atmosphere and guarantee each customer receives an exceptional experience. Support other areas of the bar as needed. Help co-workers to ensure a positive teamwork environment. Ensure correct orders for multiple patrons in a high-volume bar.
Accurate management of substantial amounts of money without discrepancies. Maintain a consistent, regular attendance record. Effectively and calmly resolve situations with customers.
Serve large parties for up to 30 customers, alone and efficiently. Serve and bartend solely up to capacity of the bar. Follow regulations by checking guest identifications to ensure legal drinking and gambling age. Keep the facility clean by clearing my own tables and doing regular checks on bathrooms and general spaces. Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods. Appropriately suggest additional items to customers to increase restaurant sales. Make suggestions when there are allergy issues or food preferences.
Handle cash transactions and process payments. Balance lottery and main cash registers at beginning and end of shift. Personal cash out at end of shift.
Pro-Serve certificate (Expires: Feb 17, 2028) and AGLC SMART certificate (Expires: Feb 17, 2028).
Sales Associate, Team Leader & Key Holder
Fern and Feather by BTB
07.2018 - 01.2019
Open and close store, processing of payments and returns, days end cash balancing, welcoming customers and giving honest feedback to customers, inventory and stock, product display, store visual changes, theft control, sizing, maintenance of store, staff supervision
Sales Associate & Key Holder
Warehouse One
06.2017 - 11.2017
Open and close the store, processing of payments and returns, days end cash balancing, welcoming customers and giving honest feedback to customers, inventory and stock, product display, store visual changes, sizing, theft control, maintenance of the store, staff supervision
Receptionist
Eveline Charles Beauty Salon and Spa
06.2014 - 06.2016
Open and close of facility, processing of payments, days end cash balancing, booking appointments, welcoming clients, check out of clients, ensured client satisfaction, telephone reception, product display, inventory, maintenance of environment, washed hair, prepared color solution, stylist support, massage therapy and spa esthetician assistance.
Education
High School Diploma -
W.P Wagner
01.2018
Skills
Professional and mature
Multitasking Abilities
Scheduling appointments
Customer relations
Confidential document control
Registration processing
Excellent communication
Administrative background
Teamwork and collaboration
Attention to detail
Organizational skills
Reliability
Flexibility
Accomplishments
Cynthia M. Ward Citizenship Award 2012
Gordon Muir Citizenship Award 2013
Honors with Distinction Award 2014
Outstanding Achievement in Band Award 2014
Pamela Hall Language Arts Award 2015
Excellence in Athletics Award 2013, 2014, 2015
Honors Academic Standing 2006 - 2018
Languages
English
Native or Bilingual
Certification
Pro-Serve certificate (Expires: Feb 17, 2028)
AGLC SMART certificate (Expires: Feb 17, 2028).
Timeline
Bartender / Server
Post Time at Fitzgeralds
01.2022 - 12.2024
Administrative Support 3
University of Alberta Hospital & Kaye Edmonton Clinic
Registered Psychiatric Nurse at Recovery Alberta - Alberta Hospital Edmonton 10-2ARegistered Psychiatric Nurse at Recovery Alberta - Alberta Hospital Edmonton 10-2A