Tayla Harris
Aliso Viejo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient team leader with in-depth understanding of the principles of health and wellness, as well as proven program management abilities. Highly organized and systematic with an in-depth understanding of best practices, standards and compliance requirements of the field.
Overview
13
13
years of professional experience
Work History
Wellness Coordinator
Hydration Room
09.2020 - Current
- Greet and welcome patients in friendly manner.
- Answering phone calls.
- Perform administrative, clerical, and technical supportive services to coordinate patient care.
- Input new patient profiles into medical charting system.
- Maintain a safe and clean environment for customers by following clinic cleanliness protocols.
- Assist customers with point of sale at the beginning and end of their services.
- Assist the registered nurse with tasks that include stocking IV carts and hard stock in the nurse room, spiking IV bags, etc.
- Perform other duties assigned by the registered nurse or the clinic team.
Front Desk Receptionist
OC Facial Center
12.2016 - 05.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area/facial rooms to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered incoming calls.
- Checked clients in/out.
- Created new client accounts.
- Followed up with clients after treatments.
Barista Shift Supervisor
Starbucks
06.2011 - 10.2015
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Resolved customer disputes with tact and professionalism.
- Prepared and served hot and cold beverages such as coffee, espresso, blended coffee, and teas.
- Greeted guests with a pleasant smile and superior customer service.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2011
Timeline
Wellness Coordinator
Hydration Room
09.2020 - Current
Front Desk Receptionist
OC Facial Center
12.2016 - 05.2017
Barista Shift Supervisor
Starbucks
06.2011 - 10.2015
High School Diploma -
Aliso Niguel High School
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