Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Building Administrator
Cleantech Service Group
01.2024 - Current
Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Defined problems to make decisions and moved forward to support quick resolution.
Server
Hungry Guys Kitchen
11.2022 - 01.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Restaurant Assistant | Server
Rio Brazilian Steakhouse
07.2022 - 12.2023
Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
Manager
Monitoring restaurant employees' performance to guarantee high-quality meals and staff scheduling
Ensured smooth restaurant functions with effective team communication and coordination among staff members.
Administrative Assistant
Amaggi LTDA
03.2018 - 07.2021
Managed filing system, entered data and completed other clerical tasks
Performing research to collect and record industry data
Handling administrative requests and queries from senior managers.
Education
Co-Op Diploma - Digital Marketing Specialist
Cornerstone International Community College
Vancouver
03.2025
International Business Management - CO-Op Diploma - Business
Greystone College
Vancouver, BC
12.2023
Skills
Microsoft Office - Advanced
Social Media Marketing
Digital Marketing Management
Email marketing campaigns
Time Management
Multitasking
Teamwork
Communication
Conflict Resolution
Certification
Google Analytics 4, Google - 5h
Google Ads. Google - 3h40
Social Marketing, Hootsuite - 3h30
Hootsuite Platform, Hootsuite - 2h30
Timeline
Building Administrator
Cleantech Service Group
01.2024 - Current
Server
Hungry Guys Kitchen
11.2022 - 01.2024
Restaurant Assistant | Server
Rio Brazilian Steakhouse
07.2022 - 12.2023
Administrative Assistant
Amaggi LTDA
03.2018 - 07.2021
Co-Op Diploma - Digital Marketing Specialist
Cornerstone International Community College
International Business Management - CO-Op Diploma - Business