Taya Harper
Cambridge,ON
Summary
Energetic team member, with bright leadership skills. Collaborative as well as independent attributes, and can work well in both team or individual circumstances. Great experience with customer service and a positive outlook on all situations. Food and beverage preparation and serving skills, retail experience, as well as POS operation skills. Responsible, honest and respectful to all guest inquiries and needs, to ensure positive guest experience.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Canadian Tire
06.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Demonstrated flexibility by working in multiple store departments.
- Performed cash and card transactions to complete customer purchases.
Tim Hortons Team Member
Tim Hortons
02.2021 - 06.2022
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow.
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Prepared, cleaned and stocked to assist with closing duties.
- Checked proper temperature of food to maintain food safety standards.
- Prepared sandwiches, soups and beverages using grill, microwave and steam tables to promote fresh quality products.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Education
Bachelor of Science - Wildlife Biology And Conservation
University of Guelph
Guelph04-2029
High School Diploma -
Galt Collegiate Institute And Vocational School
Cambridge, ON06-2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Cash drawer operations
- Food and beverage service
- Health code compliance
- Time management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Retail Sales Associate
Canadian Tire
06.2022 - Current
Tim Hortons Team Member
Tim Hortons
02.2021 - 06.2022
Bachelor of Science - Wildlife Biology And Conservation
University of Guelph
High School Diploma -
Galt Collegiate Institute And Vocational School
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