Tay Kant
COTATI
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
28
28
years of professional experience
Work History
Small Business Owner
Maid For You Cleaning Service
Cotati
09.2000 - 06.2025
- Managed daily operations of Maid For You Cleaning Service.
- Supervised cleaning staff to ensure quality service delivery.
- Developed schedules for cleaning assignments and staff rotations.
- Trained new employees on cleaning techniques and safety protocols.
- Conducted customer consultations to assess service needs and preferences.
- Oversaw client communications to maintain strong relationships and satisfaction.
- Ensured compliance with health and safety regulations in all operations.
- Oversaw daily operations of small business including customer service and financial management.
- Researched similar businesses to determine competitive advantages.
- Resolved conflicts between staff members and customers when necessary.
- Managed staff recruitment, hiring, training, and development.
- Maintained accurate and complete records of all business transactions and interactions.
Business Owner/Operator
Townsend Brothers Contracting
Erie
09.1997 - 08.2000
- Managed daily operations, ensuring efficient workflow and adherence to company policies.
- Resolved operational issues promptly, maintaining seamless daily business activities.
- Ensured compliance with safety regulations and company policies at all times.
- Maintained records of all transactions related to daily operations activities.
- Developed and maintained daily operations procedures to ensure efficiency.
- Planned delivery routing, team workflows, and promotional initiatives.
- New Construction of 2 Homes. Including Landscaping.
- Fully Remodeled the Interior of 2 Homes.
Education
High School Diploma -
Terra Linda High School
San Rafael, CA01-1976
Skills
- Staff training
- Financial management
- Customer consultations
- Quality assurance
- Compliance oversight
- Customer relationship management
- [Equipment] operation, Bobcat and Forklift
- Problem resolution
- Decision making
- Attention to detail
- Problem solving
References
References available upon request.
Timeline
Small Business Owner
Maid For You Cleaning Service
09.2000 - 06.2025
Business Owner/Operator
Townsend Brothers Contracting
09.1997 - 08.2000
High School Diploma -
Terra Linda High School