Tawnya Parent

• Collaborated with other professionals to plan and coordinate care for clients.
• Documented client progress and activities in accordance with agency policies and procedures.
• Evaluated clients' social, emotional and psychological needs to create treatment plans.
• Drove clients safely to social activities and appointments.
• Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
• Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
• Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Designed individualized plans detailing daily activities and needs for patients.
• Managed caseload to satisfy multiple patients with diverse needs.
• Assisted patients in accessing housing, financial assistance and other community resources.
• Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings.
• Implemented behavior management techniques when required for the safety of both clients and staff members involved.
• Kept accurate records for client files and handled related paperwork.
• Kept detailed daily logs with care actions, patient behaviors, and incidents.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated leadership skills in managing projects from concept to completion.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Participated in clinical supervision to maintain professional development.
• Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.

• Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
• Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
• Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
• Administered medications and injections as directed by healthcare professionals.
• Completed necessary reports and documentation on time and to specifications.
• Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
• Disinfected tools, equipment and surfaces between patients.
• Answered patient inquiries and provided information about healthcare services.
• Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
• Provided COVID-19 FAQs and educational material to patrons.
• Oversaw in-person and curbside patient registration and processing.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Gained strong leadership skills by managing projects from start to finish.
• Worked well in a team setting, providing support and guidance.
• Proved successful working within tight deadlines and a fast-paced environment.
• Paid attention to detail while completing assignments.

• Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Interacted assertively but non-confrontationally with personnel and general public.

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• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Monitored CCTV cameras and alarm systems for security breaches.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.
• Responded quickly to emergency situations to assess and deflect issues.
• Reported suspicious activities and persons to law enforcement.
• Conducted regular patrols of key areas to spot and control security concerns.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.