TAWNYA LEDYARD

• Processed parts orders efficiently to support timely vehicle repairs.
• Collaborated with technicians to identify and source required components.
• Maintained accurate inventory records using management software.

• Established new accounts through cold calling and personal visits to potential customers.
• Trained new employees on customer service, money handling and organizing strategies.
• Utilized customer feedback to identify new product opportunities and market trends.
• Attended monthly sales meetings and quarterly sales trainings.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

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• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Assisted in recruiting, hiring and training of team members.
• Awarded the "Million Dollar" store award in 2011