Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawny Alfaro

Riverside

Summary

Adept at enhancing team productivity and operational efficiency, I bring a proven track record from UPS, where I excelled in operations management and team leadership. My expertise includes workflow optimization and staff supervision, ensuring compliance and safety. I've successfully mentored staff, fostering professional growth and significantly improving cross-functional collaboration.

Overview

9
9
years of professional experience

Work History

Operations Supervisor

UPS
08.2019 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

Team Supervisor

Coffee Bean & Tea Leaf
02.2016 - 02.2020
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
  • Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
  • Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
  • Reviewed budgets and financial reports regularly, making necessary adjustments to meet departmental targets without compromising quality or customer satisfaction levels.

Education

In Progress - Business

Riverside City College
Riverside, CA

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Employee development
  • Warehouse operations
  • Workflow optimization
  • Production
  • Compliance management
  • Root-cause analysis
  • Scheduling coordination
  • Delegation
  • Human resources
  • Operational planning
  • KPI tracking
  • Multitasking and organization
  • Team leadership

Timeline

Operations Supervisor

UPS
08.2019 - Current

Team Supervisor

Coffee Bean & Tea Leaf
02.2016 - 02.2020

In Progress - Business

Riverside City College
Tawny Alfaro