Tawnie Amason
Bakersfield
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
4
4
years of professional experience
Work History
Customer Service Call/Sales Representative
Conduent
04.2019 - 03.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction..
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Resolved concerns with products or services to help with retention and drive sales.
- Established new accounts through cold calling and personal visits to potential customers.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
Hair Salon Receptionist
Serenity Hair Salon
12.2018 - 03.2019
- Increased customer engagement through social media.
- Maintained company's social media presence by posting messages, answering posts and monitoring responses.
- Analyzed and reported social media and online marketing campaign results.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
Manager
Modern Charm Boutique
05.2016 - 12.2018
- Strengthened existing customer relationships through extensive communication and proven marketing strategies.
- Scheduled and assigned daily work and activities for Modern Charm
- Met with each associate to establish realistic sales goals for the month.
- Developed and maintained relationships with customers and suppliers through account development.
- Increased customer engagement through social media.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
Education
Cosmology License - Hair Stylist
Milan Institute - Bakersfield
Bakersfield, CA01.2022
High School Diploma -
Liberty High School
Bakersfield, CA05.2018
Skills
- Positive and friendly
- Customer Service-Oriented
- Computer literate
- Lead Prospecting
- Sales Proposal Creation
- Quick learner
- Planning and organization
- Territory Management
- Strong interpersonal skills
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Verbal and Written Communication
Timeline
Customer Service Call/Sales Representative
Conduent
04.2019 - 03.2020
Hair Salon Receptionist
Serenity Hair Salon
12.2018 - 03.2019
Manager
Modern Charm Boutique
05.2016 - 12.2018
Cosmology License - Hair Stylist
Milan Institute - Bakersfield
High School Diploma -
Liberty High School
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