Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawnee Vallar

Anaheim,CA

Summary

Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

9
9
years of professional experience

Work History

Artistic Manager

Insomniac Events
05.2015 - Current
  • Managed 400+ performers with check in, contracts, assignments, and logistics.
  • Managed show load ins, show days, and load-outs for EDM music festivals.
  • Scheduled performer acts, and liaison between stage managers and performers for 18+ hour show day.
  • Created orientation for 200 experience creators on performer guidelines and expectations.
  • Improved staffing during busy periods by creating employee schedules and monitoring schedules.
  • Trained staff members for various event-specific functions and assessed employees' understanding of procedures.
  • Fulfilled contractual obligations, including communications, performer coordination, schedule creation, day of event coordination.
  • Managed administrative logistics of events planning, including contract signing, event booking and event promotions.
  • Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth festival operations.
  • Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth festival operations.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources

Pageant Helper

Walt Disney Company
03.2018 - Current
  • Developed and executed innovative strategies for revitalizing entertainment programs
  • Received 4 awards for operation quality and upholding Disney show standards.
  • Recognized for driving resources for "efficiency and effectiveness" for Entertainment department.
  • Opening cast, and choreographed and Mickey’s Trick & Treat Halloween show.
  • Developed professional relationships with different dance professionals, choreographers and performers by actively listening and effectively communicating.

Consumer Events Coordinator

OluKai
02.2022 - 02.2023
  • Organized content shoots, styled, and assisted to content manager and videographer.
  • Coordinated schedules, booked events, and organized 27 annual consumer events, and two corporate events.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Managed event logistics and operations.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
  • Event photography for consumer and corporate events
  • Stylist for Winter 2022 content shoot

Store Lead Manager

General Store
04.2018 - Current
  • Managed 10 stores with over thousands of customers at large scale music festivals such as Coachella, Day in Vegas, and Camp Flog Gnaw
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling and purchases.

Front Desk Associate

Equinox
01.2017 - 01.2019
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Maintained cleanliness and organization of front desk area.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.

Service Desk Clerk

University Of California San Francisco
01.2015 - 01.2017
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Photographer

Tawnee Keala Photography
01.2021 - Current

Digitally edited photos to enhance appearance. Photographed high-quality images for various clients. Determined and adjusted subject position and props while selecting camera angles to optimize final product. Planned and prepared for on-location and studio shoots. Performed advanced computer processing of images for assignments. Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.

Education

No Degree - Clinical Mental Health Counseling

Bellevue University
Bellevue, NE

Bachelor of Science - Recreation Parks Tourism And Event Managment

San Francisco State University
San Francisco, CA
01.2015

Skills

  • Microsoft Office Suite
  • Motivational Leadership
  • Schedule Coordination
  • Team Management and Supervision
  • Staff Development and Training
  • Employee Motivation and Discipline

Timeline

Consumer Events Coordinator

OluKai
02.2022 - 02.2023

Photographer

Tawnee Keala Photography
01.2021 - Current

Store Lead Manager

General Store
04.2018 - Current

Pageant Helper

Walt Disney Company
03.2018 - Current

Front Desk Associate

Equinox
01.2017 - 01.2019

Artistic Manager

Insomniac Events
05.2015 - Current

Service Desk Clerk

University Of California San Francisco
01.2015 - 01.2017

No Degree - Clinical Mental Health Counseling

Bellevue University

Bachelor of Science - Recreation Parks Tourism And Event Managment

San Francisco State University
Tawnee Vallar